We are located in Lake City, Colorado, USA.For the security and health of our cats, we operate a closed cattery. No visitors allowed however, if you would prefer to choose your kitten,one of our representative can meet you at a public place to deliver your new pet. You must first make your purchase at our website, then send an email to 4catscattery@pethomespets.com with your order number and ask for local pick up instructions. We will then work out a date and time that is convenient for you.
Please note: For safety reasons purchase must be made online to eliminate a cash transaction at a public place.

We hand feed all of our babies. However, we sometimes offer kittens that are not litter box trained. Please read the description on each kitten for the details on that specific kitten you are looking to purchase. Of course, if you have any additional questions, use the CONTACT US form to get in touch with us.

Throughout the years, we have perfected the way we ship cats to make it a lot safer for the companion pet. We only ship same day or overnight delivery. Although delays that are out of our control can happen in shipping, we take precautions to ensure the cat is comfortable with enough food and water in the bio secured shipping box to last at least 3 days. read more for details.

We guarantee the cat will arrive alive and healthy. In the very unlikely event that the cat passes away while in transit, we will request a video of the deceased cat to be sent to us and we will replace the kitten at no cost.

If you suspect the kitten arrived ill, we ask that you immediately take the cat to a licensed  vet within 24 hours to be examined. In the unlikely event that the  vet documents that the kitten is not healthy, we will replace the cat at no cost to you. Vet documentation will be required.

Please note: We do  not guarantee any kitten sold during the hand feeding stage or any kitten considered as a “rescue” kitten. This will be agreed to, in writing, between us and the new pet owner at the time of purchase.

We will sell kittens that are being hand fed to experienced hand feeders only. We will guide you through the process and if we feel confident that you can handle a kitten during this delicate time of its life, we will allow you to take the baby home. Kittens are extremely delicate when they are being hand fed and it is for this reason that we do not guarantee any kitten sold during the hand feeding stage.

We do  not offer lay-a-way or financing plans at this time.

We are an online store only however, we have customer support available by livechat . Please also use the CONTACT US form on our website at any time for a returned email. Please allow us 1-2 business days to return your email.

Please note: If you make a purchase on our website, you will be provided with our business telephone number to text or call us immediately if there is an emergency with your new kitten.

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